We will refund your full amount for all unused and unopened merchandise within 14 days of receiving your products excluding the return shipping fees. Please contact us directly with your order number and details to process the refund. We do not accept exchanges.
Please note that lashes are a personal item and any used, altered, and/or opened items will not be eligible for a return under any circumstances. All lashes purchased during a sale, promotion, or with a discount code are a FINAL SALE. No returns will be accepted.
The return and exchange policy only applies to purchases made through our website. If you've purchased Kasha Lashes through an authorized retailer, please contact them directly.